Landscape Commercial Director

Fresh Horticultural Careers is seeking a highly skilled Landscape Commercial Manager to join our team. As a key member of our commercial department, you will be responsible for overseeing the company's commercial procedures, directing the operations and administration of the commercial department, and ensuring the efficient and high-quality delivery of projects.

Main Responsibilities:

• Directing the company's commercial procedures, including project coordination, administration, and communication with clients and stakeholders.
• Overseeing the operations and administration of the commercial department, including budgeting, forecasting, and financial management.
• Ensuring the efficient and high-quality delivery of projects, including project planning, coordination, and execution.
• Developing and implementing commercial strategies to drive business growth and profitability.
• Leading the valuations and variations pricing process, and determining invoice totals by communicating with the accounts manager and project managers.
• Reviewing and approving risk assessments and method statements (RAMS).
• Working with the company directors and external advisors to develop and implement the company's health and safety, corporate responsibility, environmental, equal opportunities, and anti-fraud and bribery policies.
• Working with the quality management team to develop and implement the company's quality policy.
• Attending project progress meetings, or sending project coordinators as delegates, and ensuring that minutes from these meetings are distributed amongst relevant staff and filed.
• Pricing and negotiating contracts for projects at tender.
• Updating the website in conjunction with external web support.
• Working closely with project managers to produce programmes and informing the accounts manager of the status of projects for forecasting and cash flow management purposes.
• Communicating positively with clients' representatives in order to ensure a quality service is provided that meets the clients' expectations.
• Processing data from site engineers or project managers to produce valuations that are submitted to clients, leading the disputation process for the company for any queried invoices.
• Processing data from site engineers or project managers to check subcontractors' valuations, leading the disputation process for the company for any queried invoices, and sanctioning the accounts manager to make payments to subcontractors.
• Overseeing and double-checking the surveys made by site engineers and project managers.
• Examining changes in the scheme since tender to establish potential variations, instructing site engineers and project managers to inform about material changes on site, working with project coordinators to document evidence and scale of variations, and submitting these to clients for approval, adding variation costs to valuations.
• Acting as the company's lead purchaser, and so issuing purchase orders and instructing others to use them.
• Directing the process for acquiring quotes and specification data from suppliers, and getting this approved by the clients before facilitating communications between material suppliers, the accounts manager, project managers, and project coordinators over payment, delivery, and installation logistics.
• Procurement (subcontractors' contractor competency questionnaire) instructing the office manager to process CCQ with subcontractors, ensuring that CCQ is complete before appointing subcontractors.
• Performing an evaluation of subcontractors' performance once their works are complete, accumulating information from this evaluation to better inform decisions about appointing subcontractors and managing subcontracted works in future.
• Signing off supplier invoices on a monthly basis, and explaining to the accounts manager and office manager the basis for any unsigned invoices so that they can query or dispute the invoice with the supplier.
• Ensuring that PQQs are accurately completed, delegating responsibility for completing the PQQ to a project coordinator.
• Attending meetings and liaising generally with clients and other relevant parties to negotiate the terms of contracts before works on site commence.
• Compiling and submitting quotations to clients by their specified return deadline, or otherwise informing the client that we will not be tendering with a pro forma email.
• Instructing site engineers and document controllers to take measurements and collating these for use in valuations, variations, and quotations.
• Liaising with the accounts manager, document controller, and the quality management team to ensure that the process is properly sustained, responding to data requests from the document controller.
• Using feedback to inform discussions with the upper management team in how to best implement changes that will improve processes, ensuring that quality improvements are driven by the upper management team with a constant focus on customer satisfaction based on the feedback received from customers and clients.
• Writing up new projects to be added to the website's portfolio and communicating these to a third-party website programmer for upload, instructing and approving any amendments to the website.
• Leading the process of conducting appraisals of staff with the accounts manager and reporting back to managing directors.
• Determining the wage cap for site operative skill levels with the upper management team, and having the sign-off on all level increases and decreases.
• Signing off on all staff holiday requests, ensuring that staffing levels do not drop to an unsustainable level.
• Signing off on staff expense forms.
• Determining the wage cap for site operative skill levels with the upper management team, and having the sign-off on all level increases and decreases.
• Signing off on all staff holiday requests, ensuring that staffing levels do not drop to an unsustainable level.
• Signing off on staff expense forms.
• Having the final say on hiring of site operatives and pay rises, meeting with upper management team to decide upon hiring of new office staff and project managers.
• Following the grievance process as stipulated in the staff handbook as a senior member of management.
• Liaising with the office manager and project managers over disciplinary issues with site operatives, following the disciplinary procedures in the staff handbook as a senior member of management (e.g., issuing formal verbal warnings, meetings).
• Training and qualifications - in conjunction with upper management, deciding upon which operatives and staff require training, and determining which qualifications are required, liaising with project managers to determine H&S qualification requirements.
• Using feedback to inform discussions with upper management team in how to best implement changes that will improve processes, ensuring that quality improvements are driven by the upper management team with a constant focus on customer satisfaction/employee satisfaction based on the feedback received from customers, clients, and company workforce.
• Continually promoting and encouraging a thriving work environment to safeguard the welfare of all staff and operatives to actively sustain a strong organizational work ethic.

Requirements:

• Proven experience in a commercial role within the landscaping industry.
• Strong commercial acumen and ability to develop and implement commercial strategies to drive business growth and profitability.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and team members.
• Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Ability to work collaboratively as part of a team, providing support and guidance to colleagues as needed.
• Proven ability to lead and manage a team, with experience of conducting appraisals and providing feedback.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proven ability to work in a dynamic environment, adapting to change and prioritizing tasks accordingly.

What We Offer:

• A competitive salary and benefits package.
• The opportunity to work with a dynamic and forward-thinking company.
• A chance to develop your skills and experience in a commercial role within the landscaping industry.
• A collaborative and supportive work environment.
• The opportunity to work on a variety of projects and contribute to the company's growth and success.

How to Apply:

If you are a motivated and experienced commercial professional looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].