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Tree Management Specialist

2 months ago

surrey, United Kingdom Strictly Education Ltd Full time

About Us:

As a trusted partner to over 2,000 schools and academy trusts, Strictly Education Ltd is proud to deliver an integrated education support service solution across human resources, payroll & finance, premises, information technology, and school governance. By alleviating operational and administrative burdens, we ensure that schools run efficiently, freeing up time and leaving staff to focus on teaching the children.

About the Role:

We are seeking a skilled and motivated Arboriculture Operations Manager to join our Facilities Services team. In this role, you will be responsible for managing and delivering a high-quality tree management and inspection service to our school customers. This includes the cyclical and reactive inspection of trees, coordinating with contractors, and ensuring all work is accurately documented and communicated through our tree management database system.

Key Responsibilities:

  • Build strong relationships with school clients to deliver effective tree management and inspection services.
  • Conduct professional tree inspections on a cyclical two-year basis or as needed, ensuring all required work is completed and updated in the tree management database.
  • Develop clear and open communication channels with contractors, ensuring a thorough understanding of operational tree work processes and best practices.
  • Ensure accurate documentation is maintained and sent to client schools.
  • Keep the Grounds and Trees Manager informed of developments with contractors or clients.
  • Manage daily administration, including raising orders, visiting works for invoice approval, obtaining estimates, and responding to client requests.
  • Maintain and manage an approved list of contractors and suppliers to meet and exceed customer expectations.
  • Assist with analysis and data checks as required by the Grounds and Trees Manager.
  • Promote and uphold equality, ensuring fair treatment of all colleagues and clients.

Health and Safety:

  • Take responsibility for personal health and safety, reporting all accidents and near misses.
  • Be aware of and manage risks associated with the role, especially during adverse weather conditions.

About You:

The ideal candidate will have significant experience in the arboriculture industry within a customer-focused environment and be adept at liaising with contractors. You should possess strong tree inspection and assessment skills, and hold relevant qualifications in arboriculture.

Essential Qualifications and Experience:

  • Diploma in Arboriculture/Arb Technicians Certificate, Level 3 or 4 in Arboriculture.
  • Industry-recognized tree assessment qualification (e.g., Professional Inspection Certificate PTI or QTRA).
  • Proficiency in tree and pest/disease identification.
  • Strong written communication skills and experience in compiling accurate arboricultural reports.
  • Experience with specialist decay detection equipment.
  • Competence in using tree management software, Excel, Word, and database management.
  • Demonstrated self-motivation, a strong work ethic, and the ability to manage your own workload.
  • Commitment to continuous professional development and excellent customer service.
  • Full UK Driving License and access to a vehicle for work-related purposes.

Our Benefits:

  • Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5).
  • Hybrid or remote working across the country.
  • Learning & Development.
  • Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.