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Assistant Store Manager

2 months ago

Loanhead, United Kingdom British Heart Foundation Full time

About the Role:

We are seeking an experienced and motivated Assistant Store Manager to join our Home & Fashion store team in the UK. As an Assistant Store Manager, you will play a key role in supporting the Store Manager with the day-to-day running of the store and taking full responsibility in their absence.

Key Responsibilities:

  • Support the Store Manager with the day-to-day running of the store
  • Take full responsibility in the Store Manager's absence
  • Inspire and support staff and volunteers to deliver an excellent customer journey
  • Contribute towards the success of the store by ensuring high standards of customer service, achieving targets, maintaining visual merchandising, and maximizing sales through physical and digital channels
  • Support with the recruitment and development of volunteers
  • Achieve expectations within campaign activities
  • Work with the manager to generate stock

Requirements:

  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results-driven but with a recognition of the right result, right way

About Us:

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support those affected by heart and circulatory diseases.

Why Join Us:

  • We have a strong culture of internal progression and will actively support you to develop your career
  • Our generous staff benefits include 38 days annual leave, wagestream, holistic support leave, enhanced family policies, and more