Sales Support Administrator

5 days ago


Gloucester, Gloucestershire, United Kingdom Anderson Recruitment Ltd Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our Sales Support team as an Administrator. As the first point of contact for customers, transportation, and warehouse, you will play a vital role in providing exceptional service and support to our clients.

Key Responsibilities
  • Provide general administration support, including responding to customer inquiries via email and phone
  • Investigate and resolve customer complaints in a timely and professional manner
  • Accurately enter data and input invoices into our system
  • Develop and maintain spreadsheets to track data and trends
  • Generate delivery labels for the warehouse team
  • Contribute to a wide range of tasks to support the business as a whole
Requirements
  • Previous experience working in an office environment
  • Excellent written and verbal communication skills
  • A strong telephone manner and customer service skills
  • Working knowledge of Microsoft Office systems
  • Strong attention to detail and problem-solving skills
Working Arrangements

35 hours per week, Monday to Friday, 9am to 5pm

Salary: £26,000 - £30,000 per annum depending on experience, plus free onsite parking and café



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