House Porter

4 weeks ago

Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full time

About us

Bloc Hotel Operations Ltd - Gatwick is a proactive and purposeful company, staying positive to help everyone sleep well, and stay well, right here in our home – Bloc.

What's in it for you

  • Competitive salary
  • Guaranteed paid day off on your birthday, plus second day on milestone birthdays.
  • Enhanced holiday allowance starting from 31 days including bank holidays, increasing to 33 days and 35 days based on length of service
  • Complimentary hotel accommodation allocation
  • Generous Friends & Family rates group wide
  • Stocked canteen
  • Healthy Minds Employee Assistance Programme (EAP), access to a range of confidential around-the-clock support.
  • Internal progression opportunities
  • Subsidised parking
  • Discounted travel to/from work by bus or train
  • Refer a friend incentive
  • 4 Team social events per year, at least

Job Description

As a House Porter, you will;

  • Consistently achieve the required standards of cleanliness presentation and care in all guest rooms and public areas
  • Develop a positive relationship with all guests, colleagues, and visitors
  • Ensure the correct level of security for all guest belongings is achieved
  • Ensure the guest rooms are stocked and maintained to the required standard
  • Ensure your uniform provided is kept clean, presentable and in good condition
  • Report any maintenance and IT issues correctly
  • Count and distribute linen deliveries around the hotel.
  • Reconcile general housekeeping supplies around the hotel
  • Act as a support structure for the housekeeping team, responding the varying needs of the department
  • Work in line with the needs of the business

About you

We're are looking for someone who is;

  • Dedicated to detail
  • Inclusive and welcoming
  • Driven, taking pride and passion in your work
  • Be able to adopt a positive attitude
  • Ability to work under pressure and meet deadlines
  • Previous experience of working of a similarly physically demanding role is desirable
  • Be a strong team player

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