YHA York Support Staff

3 weeks ago


York, York City, United Kingdom YHA Full time
Join Our Team

We're seeking a talented individual to join our team as a Regional Relief Team Member in Yorkshire, the Peak District, Manchester, and Liverpool. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service, leading across departments, and ensuring a smooth operation of our hostels.

">Our Package

We're proud to offer a competitive hourly rate of £11.44 per hour, rising to £12.21 in March in line with National Living Wage. You'll also enjoy exclusive benefits, including access to YHA's staff discount and cashback portal, 10 free hostel stays per year, and more.

">Your Key Responsibilities
  • Supporting and leading across departments, whether it's serving meals, welcoming guests, or performing housekeeping duties.
  • Providing exceptional customer service and ensuring a comfortable, clean environment for all visitors.
  • Working on reception, using our systems for efficient guest check-ins and check-outs, and assisting in the preparation of food and serving food and drinks.
Requirements
  • Experience working face-to-face with customers.
  • Ability to work in a team and help others achieve a common goal.
  • Excellent timekeeping and flexibility to cover different shifts.
  • Able to manage varying pressures and prioritise tasks.

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