Account Growth Specialist

2 weeks ago


Northampton, Northamptonshire, United Kingdom Sign In Solutions Full time
About Us:

Sign In Solutions is the innovative workplace enablement partner that combines software and real-time analytics to mitigate risk, elevate experiences, and empower people. Our core values are Customer 1st, Respect & Dignity, Accountability & Empowerment, Honestly & Positivity, We're Here To Win, and Do Good & Give Back.

Responsibilities:

  • Drive expansion and upsell revenue within SMB accounts by educating customers on the value of Sign In App and collaborating with internal teams to provide an outstanding experience for clients.
  • Prioritize and advocate for customer needs, managing communication and documenting client interactions using data-driven approaches to lead outreach campaigns.
  • Negotiate contract renewals and manage customer expectations while coordinating with marketing teams on customer programs.


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