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Senior Contract Manager

2 months ago

Corsham, Wiltshire, United Kingdom ESS Full time
About the Role

We are seeking a highly experienced and skilled Senior Contract Manager to join our team at ESS. As a key member of our operations team, you will be responsible for managing client and contractual relationships, driving foodservice and support solutions, and ensuring compliance with company policies and safety procedures.

Key Responsibilities
  • Manage client and contractual relationships effectively in a highly commercial manner, ensuring compliance with company policies and safety procedures.
  • Drive foodservice and support solutions that exceed new and existing customer requirements and are built around a commitment to continuous improvement, a drive for greater efficiency and operational excellence.
  • Ensure that the site implements all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting, and HSE training.
  • Ensure that all appropriate HSE information, instruction, training, and supervision is provided to all employees to enable them to carry out their work safely and effectively.
  • Build enduring, productive, and effective site-level relationships with the client, DIO, and MOD stakeholders.
  • Review own unit contract performance, identify improvements, and ensure contract compliance to exceed client and customer expectations.
  • Deliver budgeted profit for the site by leading departmental managers in delivery of their financial targets.
  • Ensure budgets are understood and that departmental managers are held to account for their performance, all in unit/above unit costs are continually analyzed and managed, and measures identified to deliver efficiencies.
  • Work with the Business Director to ensure the updating and execution of the site retention plan.
What We Offer
  • A comprehensive benefits package, including a contributory pension scheme, career pathways, and mylearning programs.
  • Exclusive travel discounts with TUI, Expedia, and many more.
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more.
  • Quick access for you and your immediate family to a digital GP and wider healthcare benefits.
  • Up to 44% off cinema tickets to enjoy your favorite blockbuster.
  • Regular emails filled with the best discounts and savings available.
  • Receive cash rewards every time you spend and use them on a wide range of brands.
  • Unwind with us with free wellness, mindfulness, and exercise classes.
  • You can share all discounts and offers with your friends and families.
About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities, including platforms, drilling rigs, floatels, and offices for the energy sector.

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.