Food and Beverage Team Member
5 days ago
A Food and Beverage Assistant is responsible for delivering an exceptional Guest and Member experience in all areas of Food and Beverage. This role involves working in a fast-paced environment to achieve departmental targets and provide excellent customer service.
Key Responsibilities
- Welcoming guests in a polite and friendly manner
- Taking and delivering customer orders
- Preparing set ups for tables and/or rooms
- Following cash handling procedures
- Managing guest queries in a timely and efficient manner
- Upselling with latest departmental incentives
- Ensuring compliance of brand standards
- Striving to achieve departmental targets
- Ensuring cleanliness of work areas
- Complying with resort security, fire regulations and all health and safety legislation
- Complying with local licensing laws
- Being environmentally aware
- Assisting other departments wherever necessary and maintaining good working relationships
Requirements
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
Benefits
- Free Leisure Club Membership
- Go Hilton Team Member travel programme
- Denplan
- Perks at Work and LifeWorks employee programmes
- Staff accommodation – ensuite rooms available
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