Strategic Alliances Manager

2 weeks ago

London, Greater London, United Kingdom Global Relay Full time

About the Role:

The Strategic Alliances Manager plays a pivotal role in managing one of Global Relay's key strategic partnerships. This role will work closely with the strategic partner's reseller channels to provide operational support to their Sales teams in order to increase revenue.

Key Responsibilities:

  • Develop and drive our global Strategic Alliances strategy
  • Track, analyze, and communicate key quantitative metrics and take reasonable actions
  • Work internally to streamline and establish processes to optimize revenue operations between Global Relay and the Strategic Partner
  • Collaborate with marketing to create Sales campaigns, literature and materials
  • Act as an internal and external advocate for the Strategic Partner
  • Collaborate with cross-functional teams, understand their priorities and build relationships
  • Compose and respond to inquiries by coordinating with Global Relay's Provisioning, Support, Accounting, Training, and Legal teams

External Duties and Responsibilities:

Support the strategic partnership to win new business via the reseller agreement. Define the strategy to optimize the existing partnership; this involves go-to-market, sales enablement, marketing, and developing relationships with key senior stakeholders.

Work with the Strategic Partner to define joint value proposition and develop go-to-market plan, including:

  • Proactive contact to provide support, marketing, updates on products, and promote sales
  • Collaborate and support key stakeholders within the partnership
  • Be the key point of contact relationship manager with frequent exchange at all levels and with all relevant partner teams
  • Secure partner commitment in areas ranging from product development, marketing, sales, and service delivery
  • Work on joint marketing initiatives and create marketing materials to promote sales

About You:

  • Post-Secondary education complemented by relevant work experience or training is preferred
  • Previous experience working in technology sales and/or IT channel preferred
  • Strong verbal and written communication skills, interpersonal and listening skills
  • Excellent customer service and presentation skills
  • Proficient in Microsoft Office Applications (Word, Excel, PowerPoint & Outlook)
  • Exceptional time-management, organizational and prioritizing skills with great attention to detail is essential
  • Comfortable working with technology and computers and demonstrates ability to learn new software quickly

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