Hospitality Team Member Apprentice

2 days ago

Bodmin, Cornwall, United Kingdom The Bodmin Jail Hotel & Attraction Full time

The Perfect Opportunity for Growth

We are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Team Member Apprentice. As a key member of our team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment.

About the Role

Your role will involve providing exceptional dining experiences for our guests, while also developing your skills and knowledge in customer service. You will work closely with our experienced team to ensure that every guest leaves with a positive impression of our hotel.

Key Responsibilities

  • Learn to greet and welcome guests in a friendly and professional manner
  • Assist guests with menu selections and provide recommendations
  • Take orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen
  • Serve food and beverages promptly, adhering to SOP's
  • Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
  • Monitor and respond to guests' needs throughout their experience, including refilling drinks and clearing empty dishes
  • Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
  • Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision

Requirements and Benefits

  • High school education or equivalent
  • Maths & English Level 2
  • Passion for Hospitality and a genuine interest in the industry with a desire to pursue a career in this field
  • Flexibility to work evenings, weekends, and bank/public holidays as required
  • 28 Days holiday
  • Extra days holiday for your birthday
  • Level 2 Apprenticeship qualification
  • An hourly rate increase after 3 months
  • Free meals on shift
  • Free Gym access on-site
  • Service charge & Tronc
  • Company Pension Scheme
  • Exclusive Employee discounts on accommodation, attractions & dining across the THC Group
  • Opportunities for career growth and development
  • Health and wellness benefits
  • Employee Assistance Programme

About the Hotel

The Bodmin Jail Hotel & Attraction is a four-star luxury hotel located in the heart of Cornwall. We offer our guests a unique and unforgettable experience, with a haven of style and comfort set within our historic surroundings.

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