Senior Receptionist
3 weeks ago
Role: Senior Receptionist
Town: London
Job Type: Full-time
Shifts: Monday – Friday, 0700 – 1900, with weekends required on rotation
Job Type: Permanent
Salary: Competitive, dependent on skills and experience, plus benefits
We are seeking a highly organized and customer-focused Senior Receptionist to join our team at London Bridge Hospital. As a key member of our Front of House team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and visitors.
Key Responsibilities:
- Manage the Front of House team, including training and shadowing new staff members
- Coordinate requests and tasks within the remit of Front of House
- Organize and maintain uniform checks and ordering
- Print security passes and manage other administrative tasks
- Conduct Health and Safety audits and ensure compliance with hospital policies
- Monitor the Teletracking portal and ensure all duties are carried out
- Coordinate patient transfers and manage courier services
- Order stationery and other supplies
- Work closely with supervisors to provide feedback on patient experience
- Deputize for the Front of House Supervisor as needed
Requirements:
- Good general level of education
- Computer literate
- Previous reception experience, ideally within healthcare
- Previous people management experience desirable
- Proven ability to work flexibly and accurately with changing priorities
- A friendly and approachable attitude
Why Join Us:
London Bridge Hospital is a leading provider of private healthcare in the UK. We offer a range of benefits, including competitive salaries, private healthcare insurance, and a comprehensive pension scheme. We are committed to providing a supportive and inclusive work environment, where our employees can thrive and develop their careers.
Benefits:
- 25 days holiday per year, increasing with service
- Private healthcare insurance
- Private pension contribution
- Season ticket loan and cycle to work scheme
- Group life assurance
- Critical illness cover
- Enhanced maternity and paternity pay
- Corporate staff discount
- Comprehensive range of flexible health, protection, and lifestyle benefits
Diversity and Inclusion:
We believe that everyone should feel comfortable bringing their full self to work and be afforded the same opportunities. We are committed to creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
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