Programme Director

3 weeks ago

Eastern England, United Kingdom Alumni Services Full time
Job Title: Programme Director

Alumni Services is a global digital transformation management consultancy with offices in Singapore, Hong Kong, the UK, and Australia. We provide high-end expertise to industry leading clients to drive real business improvement through disruptive technologies.

We are looking for an experienced Programme Director to join our UK team. As a Programme Director, you will be responsible for running senior programme assurance layers for our external Systems Integrator (SI) clients with their Telco clients.

Key Responsibilities:
  • Strategic advice and support across telco technologies and programme delivery
  • Senior stakeholder management across the telco and SI organisations
  • To focus delivery programmes around realisation of value (e.g. EOSL for IT Transformation, ROI)
  • Identify additional value streams (e.g. further cost reduction opportunities enabled by the business process transformation)
  • To ensure that the principles of customer success management are embedded into the programme across both the telco and SI
  • OKR & KPI definition and management
  • Benefits tracking and management
  • Programme reporting
  • Business Adoption
  • Programme controls and standards are implemented within the telco and SI e.g. security by design, commercial and technical compliance, operational buy-in, adoption/migration approaches.
  • Programme delivery interventions are identified and put in place where corrective action is required to realise value.
  • Implementation of a standard approach to comms, change management, budget management, planning and forecasting, resource management.
Requirements:
  • 10+ years' experience in PMO, Project Management or Programme Management
  • Must have experience within the telecommunications sector
  • Experience with Voice and/or Broadband telco products and technologies
  • Demonstrated track record of establishing and managing PMO functions
  • Clear understanding of quality management systems
  • Project or programme management accreditation
  • Consultancy experience preferred but not essential
What We Offer:
  • A vibrant and entrepreneurial culture where we fuel and realise your ambition
  • The chance to work with and learn from a group of global experts in their field
  • Career progression, training, and professional development
  • Access to global clients and well-known brands across a broad range of industries including Telecoms, Financial Services, Government, Hospitality, and Logistics
  • Competitive salary and benefits

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