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Incident Management Specialist

2 months ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time
Job Summary

The postholder will be part of the Corporate Patient Safety Team and assist with the administration of the Datix/InPhase system and processing of incidents. They will also be required to generate reports from the Datix/InPhase System.

Main Duties
  1. Support the Datix/InPhase System Manager to achieve compliance with the Learning from Patient Safety Events (LFPSE) data quality standards.
  2. Provide efficient, confidential and comprehensive administration of the Datix/InPhase system, including regular contact with users to enable access to Datix/InPhase and provide advice and support regarding the use and functionality of the system as appropriate.
  3. Extract data from the Datix / InPhase for use within corporate and other reports.
  4. Work flexibly and accept changes to areas of responsibility in line with the on-going system development and the needs of the Trust.
About Us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.