Digital and Power BI Solutions Expert

5 days ago

London, Greater London, United Kingdom ENGINEERINGUK Full time
Fraud Prevention Specialist Job Description

Job Summary:

The Fraud Prevention Specialist will play a crucial role in driving the development and implementation of robust anti-fraud procedures. This position requires a comprehensive understanding of fraud prevention strategies and the ability to maintain vigilance to ensure the highest levels of security and integrity in our operations.

Key Responsibilities:
  • Develop and implement comprehensive fraud detection and prevention measures and tools.
  • Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
  • Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
  • Actively provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
Requirements:
  • At least 2 years' experience in customer service and/or fraud investigations is mandatory.
  • Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
  • Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI. A strong willingness to learn and adapt to new technology systems, network tools, and processes is essential.
  • Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection. A passion for working at the forefront of technology and innovation in fraud detection.
  • A working knowledge of SimilarWeb, Tableau, and Asana is highly favourable, indicating the ability to handle complex data analysis and visualization tasks effectively.
  • Must be fluent in English. Knowledge of German is an advantageous plus.
What We Offer:
  • Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.
  • Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.
  • Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.

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