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Restaurant Operations Director

2 months ago

North Acton, Greater London, United Kingdom Montcalm Marble Arch Full time

About Montcalm Marble Arch

We are a luxury hotel collection that embodies timeless style and peerless service. Our properties, housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters, and a diamond-shaped skyscraper, showcase the city's rich history and architectural diversity.

Our Vision

We strive to provide exceptional experiences for our guests, fostering a culture of warmth, inclusivity, and attention to detail. Our team of dedicated professionals is committed to delivering unparalleled service, ensuring that every stay is a memorable one.

Key Responsibilities

  1. Lead the culinary team in creating innovative menus that showcase the best of local and international cuisine.
  2. Develop and implement strategies to enhance the overall dining experience, ensuring consistency and excellence across all outlets.
  3. Collaborate with the events team to design and deliver bespoke events that exceed client expectations.
  4. Monitor and analyze sales trends, identifying opportunities to increase revenue and optimize operations.

Requirements

We seek a highly motivated and experienced professional who shares our passion for delivering exceptional service. The ideal candidate will possess:

  • Proven leadership skills, with a track record of success in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • A deep understanding of the hospitality industry, with knowledge of current trends and best practices.