ServiceNow Developer

2 weeks ago

Leicester, Leicester, United Kingdom Next Full time

At Next, we're growing fast and investing in our business. We're looking for a skilled ServiceNow Developer to join our team and help us deliver new functionality across the Core ServiceNow platform.

About the Role

This role reports to the ServiceNow Team Leader and works alongside the Technical Specialist. Your responsibilities will include:

  • Scoping, implementing, and testing projects, including communication and documentation creation.
  • Developing and deploying changes to the platform, including liaising with third-party vendors.
  • Performing regression testing and applying fixes for upgrades/patches.
  • Providing technical advice to junior ServiceNow Development team members.
  • Performing technical reviews for junior team members.
  • Driving adoption of best practices and test management using Automated Test Framework (ATF).
  • Designing and implementing automation using integrations and other platform products.

Criteria

  • Demonstrable experience in developing the ServiceNow platform.
  • Hands-on implementation experience in at least one of the following areas: ITSM, Customer Service Management, Integrated Risk Management, Predictive Intelligence/Task Intelligence, Performance Analytics, Virtual Agent, and NLU.
  • Experience with developing/customizing Workspaces.
  • Good knowledge of platform best practices, table structures, security rules (ACLs), and client and server-side scripting (including script includes).
  • Knowledge of JavaScript, ServiceNow Glide classes, AJAX, and XML.
  • Experience in Service Portal development (HTML, CSS, AngularJS, Bootstrap).
  • System integration experience using inbound and outbound web services (REST, SOAP).
  • Effective communication at all levels of the business.
  • Proven capabilities in managing enterprise-level platforms.
  • Ability to work to tight deadlines and under pressure.
  • Knowledge of Agile and Scrum methodologies is advantageous.
  • ServiceNow - Certified System Administrator (Desirable).

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