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Head of Fraud Risk Strategy and Operations

2 months ago


London, Greater London, United Kingdom WebBeds Full time
About the Role

We are seeking a highly skilled and dynamic individual to fill the role of Head of Fraud Risk Strategy and Operations at WebBeds.

Key Responsibilities
  • Develop and implement an effective fraud risk management framework to mitigate fraud risks within the online travel industry.
  • Collaborate with key stakeholders to ensure consistency and alignment in WebBeds' approach to fraud risk management.
  • Lead special investigation teams reviewing and investigating anomalies and alerts on a 24/7 basis.
  • Manage and mentor teams to foster a continuous improvement culture.
  • Communicate with relevant third parties, including customers and suppliers, as needed.
Requirements
  • Bachelor's degree in technology, finance, or an equivalent field.
  • In-depth knowledge of risk management frameworks and assurance.
  • Broad understanding of business and fraud risk, particularly within the online travel industry.
  • Experience in developing and implementing fraud prevention strategies.
  • International experience dealing with fraud prevention & risk strategies across multiple locations.
  • Proven track record of successfully implementing fraud prevention initiatives.
  • Experience in project management and cross-functional collaboration.
  • Strong ability to assess needs among stakeholders and drive changes across different functions.
  • Willingness to leverage data and technology to enhance fraud prevention efforts.
  • Excellent team coordination and leadership skills.
  • Effective communication and negotiation skills.
  • Analytical mindset with the ability to interpret complex data and draw actionable insights.
  • Fluent English communication skills, both written and oral.
About WebBeds

WebBeds is a global company offering ground services to travel professionals. We are a wholesale global travel organization with 1500 people speaking 50 languages in 120 cities across 50 countries. We partner with over 44,000 travel companies in 139 source markets and have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative thinking.

We are a dynamic environment with the chance to grow, influence, and impact change. Our culture is built on collaboration, empowerment, and innovation. We are proud of our dedicated team of friendly, energetic, and passionate professionals who share the common goal of delivering unbeatable service and support to our partners.