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HR Coordinator
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HSO Enterprise Solutions GmbH is a business transformation partner with deep industry expertise and global reach. We help companies innovate faster by modernising business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout Europe, North America, and Asia and is one of the world's top business solution and implementation partners and a member of Microsoft's elite Inner Circle, representing the top 1 percent of partners worldwide. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. We want to hear about their news, so that we can tailor and offer the best support we can to them. By effectively managing these responsibilities, you can help create a workplace where all our people feel valued, respected and empowered to contribute their unique perspectives and talents to HSO's success.
Diversity, Equity and Inclusion- Contribute to and maintain a culture of trust which enables people to speak up, feel safe, and advocate for others.
- Keep diversity, equity and inclusion at the forefront of choices HSO make, to ensure we support everyone equitably.
- Support the engagement, creation, planning and implementation of the DEI strategy and processes.
- Help to coordinate employee resource groups (ERGs) that provide a platform for our people from diverse backgrounds to connect, share experiences and advocate for inclusive policies and practices.
- Be able to use the career map and competency framework to support people in accessing relevant learning to enhance their skills, competencies and knowledge.
- Support our people with HR Performance Portal queries.
- Produce reports from HR Systems to inform performance choices.
- Support the performance review process.
- Timely pension administration.
- Timely benefits administration (fuel card, healthcare, dental cover, car allowance, life assurance, staff discount schemes, etc).
- Support colleagues to deliver a timely, accurate and under budget annual reward review.
- Production of discretionary bonus letters on an annual and ad hoc basis for new joiners.
- Monitor and provide insight from the use of our recognition schemes.
- Forge strong working relationships with colleagues outside of the UK to understand and contribute to the Global HSO community within the People function and others.
- Work with the Learning & Development team to create and coordinate training bonds.
- Store all Course Information, Delivery Materials, Facilitator Overview and the Materials and Equipment list is stored on the L&D Teams Channel, and accessible by all of the L&D Team.
- Source, book and coordinate with others in good time, consistently high quality facilities, materials, equipment, accommodation, food, refreshments and any other aspects supporting the delivery of learning.
- Ensure all spaces where training is being delivered has the appropriate facilities, equipment and materials required by the facilitator, both before the event and on the day.
- Design, source and prepare all materials, as required for L&D events.
- Update the LMS, ensuring content is updated and correct.
- Revise the onboarding process by speaking with stakeholders such as IT, HR, Recruitment, Finance, Buddies and Line Managers / Team Heads to create a process which everyone is clear on and delivers a consistently great experience for new joiners and stakeholders.
- Coordinate all elements of the onboarding process, such as accurate contract production, query resolution and introducing new joiners to their HSO network, to ensure as smooth and positive experience as possible.
- Ensure new joiners have a communication plan to start to build their network before they join; li>
- Share appropriate information such as HR policies, expenses, timesheets and equipment to new joiners.
- Timely liaison with immigration solicitor to understand the appropriate visa for a new joiner.
- Complete timely and accurate Certificates of Sponsorship on the Home Office website.
- Be the 'go to' person for any queries regarding the visa sponsorship process.
- Liaise with colleagues in Finance to organise timely payments for visa sponsorship.
- Monitor the visa sponsorship spend, including highlighting any potential overspend.
- Assist with any immigration license or visa requirements.
- Ensure all Contractors (X-Sub) have a live contract and that relevant information is safely stored to ensure compliance.
- Be the first point of contact for Contractor contractual queries from HSO Managers.
- Understand and be able to help HSO Managers who need to implement the correct contractual process when managing Contractor performance, including supporting HSO Managers to document evidence of non-contractual compliance, such as poor delivery of services.
- Coordinate all elements of the contractor offboarding process, to ensure as smooth and positive experience as possible, e.g. notifying HR / IT of contractors' end date to ensure systems access is removed.
- Provide planned and unplanned data and insights on HR key performance indicators to HR and other colleagues. Use this data to inform business choices.
- Support the HR Business Partner to provide expert advice and guidance on employee relations issues, including disciplinary and grievance matters, performance management, absence management, and termination of employment.
- Ensure robust management of all personal data handled by HR, adhering to HSO's data protection policies and more broadly to GDPR legislation.
- Ensure any matter is escalated at the most appropriate point to the people, for example to the wider HR Community, Line Managers and third parties.
- Work with the HR Business Partner, Head of L&D and Talent Acquisition Partners to identify and include the majority of internal and external stakeholders with all pieces of work delivered, involving them in a timely way about the right topics.
- Understand how and why our business engage with our external legal advisor, seeking advice as early as possible and ensuring we receive value for money from the service.
