Tim Hortons Shift Leader

7 days ago


Burton upon Trent, Staffordshire, United Kingdom Tim Hortons Full time
Job Summary: We are seeking an experienced Restaurant Shift/Floor Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for leading a dynamic team and maintaining operational efficiency to ensure customer satisfaction. This is an excellent opportunity to develop your leadership skills, work with a talented team, and contribute to the success of a well-established brand.

Duties and Responsibilities:
• Lead a team of staff to deliver exceptional customer service and maintain operational efficiency.
• Conduct regular store walks to evaluate customer experience and identify areas for improvement.
• Support team members to achieve their goals and objectives, and provide guidance and feedback as needed.
• Analyze sales data and adjust inventory accordingly to drive revenue growth.
• Evaluate and improve restaurant performance using Key Performance Indicators (KPIs).
• Maintain high standards of cleanliness, health and safety, and customer service. If you have a passion for leadership, customer satisfaction, and coffee, we'd love for you to join our team.

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