Shift Leader

3 weeks ago


Newcastle upon Tyne, United Kingdom Compass Group Full time

We're currently recruiting a dedicated Shift Leader to help ensure the smooth running of the food operation within the Students Union, Habita here at Chartwells, Northumbria University.

As a Shift Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

The role is on a full-time basis, working 5 days out of 7, contracted to 36 weeks per year. The shift hours would vary between 8am-9.30pm and the rota would involve working one weekend day each week.

**Your key responsibilities will include**:

- Managing the running of the SU’s food service in the Supervisors absence
- Providing excellent customer service to our students and university staff on campus
- Using the till, taking orders and receiving payments
- Follow company standards and audit compliance
- Working with the kitchen team to ensure the quality and punctuality of food served
- Undertake any Supervisor duties as and when required including sales data input and team rota production
- Assisting in implement sales strategies to maximise revenues for the business
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations

**Our ideal Shift Leader will**:

- Previous experience supervising frontline teams within a similar environment
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self-motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude

**What we offer**:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Free meals during your shift
- Free gym membership at the universities state of the art sports centre
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/2301/91083001/52617792/WJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength


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