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Ecommerce Coordinator

2 months ago

London, Greater London, United Kingdom Success Talent Full time £30,000 - £36,000
About the Role

We are seeking an experienced Ecommerce Trading Coordinator to join our team at Success Talent. As a key member of our e-commerce trading team, you will be responsible for supporting the Senior Online Trading Manager in the planning and execution of e-commerce trading of International websites (USA, Germany & Rest of World).

Key Responsibilities
  • E Commerce Trading & Reporting
    • Update and maintain planning documents for the online trading calendar in line with campaign briefs and site merchandising.
    • Analyse data from Google Analytics and produce reports to identify how to maximise sales.
    • Reporting on KPI's including but not limited to: Conversion, Revenue, AOV, Sessions, Bounce Rate etc.
    • Monitor bestsellers & on-site trends across our international sites identifying reasons for performance and key opportunities.
    • Take ownership for trading our international sites, USA, and Rest of World.
  • Site Merchandising and Online Production
    • Manage briefs and Jira tickets for homepage and content updates liaising with the creative team to make sure handover dates are on track.
    • Create homepage updates via HTML and manage content spots across website. With support from the Online Admin Assistant.
    • Manage promotional setup including campaigns, source codes and coupon codes.
    • Maintaining and optimising on-site customer journey for all devices in line with the business goals and trading plan.
    • Work closely with the Online Admin Assistant to monitor product launch and make sure products are localised.
    Requirements
    • Must have Ecommerce experience of trading International websites.
    • Experience working on non-English language sites desirable, ideally German websites.
    • CMS experience, ideally Salesforce Commerce Cloud.
    • Exceptional communication skills both written and verbal.
    • Experience working in a fast-paced retail e-commerce environment.