Homelessness Advisor

1 month ago


Derby, Derby, United Kingdom Derby City Council Full time

Job Title: Homelessness Advisor

Job Summary:

We are seeking an enthusiastic and dedicated individual to join our team as a Homelessness Advisor. As a key member of our Housing Options team, you will play a vital role in providing high-quality advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness.

Key Responsibilities:

  • Provide front-line advice and support to customers, managing a caseload of your own to prevent homelessness wherever possible.
  • Assess individual situations with efficiency and precision, using an investigative approach to probe and understand each customer's circumstances.
  • Work closely with colleagues and customers to deliver a high-quality customer service, using strong interpersonal and negotiation skills.
  • Have a good understanding of relevant housing legislation, including the Housing Act 1996 Part 7 and the Homelessness Reduction Act 2017.

What We Offer:

Derby Homes is a national leader in providing excellent services, and we strive to be an employer of choice. We offer a range of excellent terms and conditions, including flexible working, work-life balance, a local government pension scheme, employee health initiatives, and green travel options.

How to Apply:

Please use the links below to download supporting information. Before you fill in the application form, please ensure you have read and understood the job description and person specification.


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