Technical Coordinator Specialist
3 weeks ago
We are seeking a highly skilled and experienced Technical Coordinator to join our team at i2i Recruitment. As a key member of our team, you will be responsible for managing your own technical case load, working at an Expert Technician level or higher, and producing and analysing regular and timely management information.
Key Responsibilities- Manage your own technical case load, working at an Expert Technician level or higher
- Produce and analyse regular and timely management information
- Set objectives and priorities within the team, agreed with the Operations Manager, ensuring they align with business goals
- Maintain effective working relationships with management of other functions in Cheltenham to ensure aligned communication and culture
- Build and maintain strong and effective relationships with key internal and external stakeholders, ensuring business trust in CST
- Help to drive the implementation of initiatives to improve CST service and offerings, enabling business growth
- Debate and agree, with the management team, on process improvement projects and technical training requirements identified by the Technical Forum
- Work with the Operations Manager to obtain data and supporting information to make cases for change projects with the Head of Client Services
- Conduct regular 1:1 meetings and quarterly meetings with team members to address issues and improve performance
- 25 days holiday + bank holidays
- 6% pension contribution
- Wellbeing support and long service sabbatical
- Discounted gym membership
- Income protection
- Life and health insurance
- Fantastic, modern offices
- Hybrid working available (2 days WFH)
We are committed to reviewing every application with a sense of diversity and inclusion. If you are a motivated and experienced Technical Coordinator looking for a new challenge, please submit your application.
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