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Technical Coordinator

2 months ago

Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Technical Coordinator to join our team at i2i Recruitment. As a key member of our team, you will be responsible for managing your own technical case load, working at an Expert Technician level or higher.

Key Responsibilities
  • Manage your own technical case load, working at an Expert Technician level or higher
  • Produce and analyse regular and timely management information
  • Set objectives and priorities within the team, agreed with Operations Manager, ensuring they align with business goals
  • Maintain effective working relationships with management of other functions in Cheltenham to ensure aligned communication and culture
  • Build and maintain strong and effective relationships with key internal and external stakeholders, ensuring business trust in CST
  • Help to drive the implementation of initiatives to improve CST service and offerings, enabling business growth
  • Debate and agree, with the management team, on process improvement projects and technical training requirements identified by the Technical Forum
  • Work with the Operations Manager to obtain data and supporting information to make cases for change projects with the Head of Client Services
  • Conduct regular 1:1 meetings and quarterly meetings with team members to address issues and improve performance
What We Offer
  • 25 days holiday + bank holidays
  • 6% pension contribution
  • Wellbeing support and long service sabbatical
  • Discounted gym membership
  • Income protection
  • Life and health insurance
  • Fantastic, modern offices
  • Hybrid working available (2 days WFH)

We are committed to reviewing every application with a sense of diversity and inclusion.