Hotel Du Vin Room Attendant

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Hotel Du Vin Full time

Job Title: Room Attendant at Hotel Du Vin

Job Summary: We are seeking a highly motivated and detail-oriented Room Attendant to join our Housekeeping team at Hotel Du Vin. As a Room Attendant, you will be responsible for ensuring that all guest bedrooms are cleaned to the highest standards, providing exceptional customer service, and working collaboratively with the Housekeeping team to maintain a clean and comfortable environment for our guests.

Key Responsibilities:

  • Clean and maintain guest bedrooms to the highest standards
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner
  • Work collaboratively with the Housekeeping team to maintain a clean and comfortable environment for guests
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Previous experience in a similar role is not required, but a positive attitude and desire to make a difference within the hotel is essential
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Ability to lift and move heavy objects, and work in a fast-paced environment

What We Offer:

  • Competitive rates of pay
  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Discounted Friends and Family Room Rate
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes
  • High Street Discounts on a range of high street shops, experiences, holidays, and much more
  • Cycle to work scheme
  • Healthcare Cash Plans
  • Referral schemes
  • A decent uniform
  • Wellness & National Campaign Days Calendar
  • Wagestream
  • Loyalty Bonus
  • Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast
  • Employee Assistance Programme

About Us: Hotel du Vin is a luxury hotel chain with 18 landmark locations around the UK. We are synonymous with style and hospitality, offering exquisite accommodation, sumptuous food, and wine in our trademark Hotel du Vin Bistros. We are committed to providing exceptional customer service and creating a warm and welcoming environment for our guests.



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