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IT Operations Specialist

1 month ago

Edinburgh, Edinburgh, United Kingdom Royal London Group Full time

About the Role

We are seeking a skilled IT Operations Analyst to join our team at Royal London Group. As an IT Operations Analyst, you will be responsible for ensuring the accurate maintenance of batch schedules and thorough acceptance testing, delivering quality system changes without compromising the production environment.

Key Responsibilities

  • Setting Up and Implementing Operating Environments: Establishing and managing the operating environment for new data applications, including scheduling and program controls.
  • Production Support and Problem Resolution: Offering comprehensive support for production processes and resolving operational issues, which may require on-call availability.
  • Change Management: Overseeing the Change Management process for the applications environment, ensuring changes are documented and managed effectively.
  • Data Protection: Ensuring all business applications are protected to prevent data loss during online and batch processing.
  • Disaster Recovery and Risk Management: Supporting disaster recovery tests, developing procedures for system recovery, and identifying single points of failure to mitigate risks.

About You

  • IT Support and Operational Experience: Previous experience in an IT Support role, providing operational support.
  • Job Scheduling and Automation Tools: High-level experience with one or more job scheduling and automation tools.
  • File Transfer Protocol Administration: Experience with both standard and secure file transfer protocol administration.
  • Script and Batch Changes: Experience in designing, testing, and implementing script and batch changes through development partitions into production under robust change management processes.

About Royal London Group

We are a leading mutual life, pensions, and investment company, offering protection, long-term savings, and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable, and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We offer a range of benefits, including 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme, and private medical insurance. We are an Inclusive employer, celebrating and valuing different backgrounds and cultures across Royal London.