Operational Support Lead
3 days ago
We are seeking an experienced Operational Support Lead to join our Client Support Group. This is a client support role focused on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to clients.
In this role, you will be responsible for handling incoming client calls and client queries via web portal and emails, provide client resolution or identifying and setting client expectation for follow-up during the initial client calls. You will also analyze, track, and communicate updates and resolution to clients in a timely manner and within the query management expectations.
We offer a competitive salary range of £24000-£26000 per annum with bonus, comprehensive health and life insurance and well-being benefits, based on location, pension / retirement benefits, paid time off and personal/family care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Responsibilities
- Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization.
- Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client outreach.
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HSE Operations Lead
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Operational Team Lead Wrexham
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Site Operations Lead
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Operational Excellence Lead
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Operational Support Specialist
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Project Lead for Industrial Operations
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Mechanical Operations Lead
4 weeks ago
Wrexham, Wrexham, United Kingdom Gap Technical Ltd Full timeJob Summary:We are seeking an experienced Mechanical Supervisor with expertise in pipe fitting and fabrication to oversee various projects at Gap Technical Ltd. The ideal candidate will have a strong background in supervising teams, managing labour, preparing risk assessments, and ensuring the timely completion of jobs.Key Responsibilities:Supervision &...
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Retail Operations Manager
7 days ago
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Team Lead
3 weeks ago
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Senior Operations Manager
1 month ago
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Director of Operations and Quarry Management
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Production Team Lead
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Wrexham, Wrexham, United Kingdom Everest People Solutions Full timeJob SummaryWe are seeking a skilled Production Team Lead to join our team at Everest People Solutions. As a key member of our operations team, you will play a crucial role in ensuring the efficient and safe production of high-quality products.About the RoleEnsure performance targets are met within the factory across the shift, optimising operational...
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Clinical Director Lead
4 weeks ago
Wrexham, Wrexham, United Kingdom Sjacymru Full timeSalary - £25,970 - £27,701 per annumPermanent - Part time - 14.0 hours per weekJob OverviewThe Clinical Director is a key member of the Executive Leadership Team, driving clinical excellence and delivering high-quality patient outcomes. This senior role is accountable for ensuring the organisation's clinical standards are met and governance is...
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Construction Site Lead
2 days ago
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Logistics Operations Manager
2 weeks ago
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Senior Technical Operations Manager
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Wrexham, Wrexham, United Kingdom Gap Technical Ltd Full timeAbout This OpportunityWe are seeking an experienced Senior Technical Operations Manager to lead our maintenance team in Wrexham. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facility.Job DescriptionThe successful candidate will have extensive experience in electrical maintenance and will be able to...
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Highway Surfacing Project Lead
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Engineering Manager- Food Production Lead
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Manufacturing Operations Manager
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Production Operator
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