Insurance Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced professional to join our team as a Critical Care Coordinator. This is a challenging and rewarding role that requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Coordinate the transportation of patients to and from medical facilities, ensuring timely and safe arrival.
- Work closely with medical teams to ensure that patients receive the best possible care.
- Develop and maintain relationships with medical providers and facilities to ensure seamless coordination of patient care.
- Manage and prioritize multiple tasks and responsibilities, ensuring that deadlines are met and patients receive timely care.
- Collaborate with internal teams to ensure that patient information is accurately and efficiently communicated.
- Develop and implement processes to improve patient care and transportation services.
- Stay up-to-date with industry developments and best practices to ensure that our services are of the highest quality.
Requirements:
- Minimum of 10+ years of experience in a similar role.
- Strong work ethic and the initiative and ability to work independently or in a team environment.
- Attention to detail and good listening skills. Can follow complex instructions.
- Good interpersonal and customer service skills (both written and spoken).
- Enthusiastic, self-motivated with a 'can do' attitude.
- Experience of working in an insurance or compliance environment would be advantageous.
- Fluent in English and an additional language German, French or Italian speakers (2nd language is not essential).
- Proficiency with Microsoft office suite.
- Strong customer service skills, both for telephony and written communications.
- Attention to detail.
- Ability to work independently.
- Ability to prioritize workload.
- Strong written and verbal communication skills.
- Ability to be adaptive to the needs of the team.
What We Offer:
- Competitive Salary of £54,000 - £60,000 (Depending on Experience)
- 5% Annual Bonus (Performance Based)
- We promote internally as much as possible
- Diverse workforce
- Summer and Christmas Parties
- Birthday Day Off
- Bupa Dental Insurance
- Healthshield Cash Plan
- 22 Days leave and 9 Bank Holidays, annual leave Increases to 30 Days (Pro rata)
- Surprise events for overachieving employees - such as tickets to Beyonce etc
- Employee of the month/year awards
- 2 volunteer days a year
Equal Opportunities Employer:
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
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