IT Solutions Advocate

1 month ago


West Yorkshire, United Kingdom Vertex IT Solutions Ltd Full time

Our company, Vertex IT Solutions Ltd, is seeking a skilled professional to join our team as a Client Service representative. This role will involve building strong relationships with our clients and understanding their business needs. The ideal candidate will have excellent technical acumen and a strong background in Microsoft technologies, including Windows Server, AD, Exchange, and O365. They will also possess a broad knowledge of storage, network architecture, virtualization technologies, cloud-based provisioning, and security principles. The successful candidate will be responsible for providing advocacy and strategic technical support to our clients, helping them translate business requirements into appropriate technical solutions. They will also present and explain the ROI on proposed IT solutions, highlighting benefits and how they align with business goals. Additionally, they will identify IT challenges that customers are facing and develop IT strategies around these, including business growth. The role will also involve maintaining a high-level stakeholder tracking resource with notes about strategy, customer business overview, and performance feedback. The ideal candidate will have excellent time management skills, an analytical approach to data and statistics, and a strong understanding of business functions and how IT plays a role within those functions. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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