Maritime Domain Support Specialist
4 weeks ago
About the Role:
Are you looking for a challenging and dynamic role in a military facility? Do you have excellent communication skills and the ability to work under pressure? We are seeking a skilled and dedicated individual to join our team as a Maritime Domain Support Specialist.
Key Responsibilities:
Handling emergency calls from vessels at sea and industry
Recording incidents
Logging emails in accordance with set guidelines
Liaising with various agencies and vessels according to standard operating procedures
Disseminating information and reporting to management chain
Requirements:
MOD security clearance or willingness to undergo Security Clearance to SC level
Computer literate with a basic working knowledge of Microsoft Office applications: Word, Excel, and PowerPoint
Excellent communication skills
Ability to act calmly under pressure
Able to follow laid down processes
Electronic Warfare/Geospatial experience within the Royal Navy
Desirable Skills:
Current working knowledge of either merchant or military shipping highly advantageous
Experience working set shift patterns and unsociable hours
Experience in client facing/customer service/service delivery environment
Own means of transport due to inaccessible site location
Experience in one or more of the following: Ops room experience, Call Handling, Emergency Response, Helpdesk, Data Input, Relevant shift working environment
Working Hours:
Shifts will be for a period of 12 hours and follow a pattern of 7 days on, 7 days operational support, 7 nights on followed by 14 days off. Day shifts - 7am - 7pm, Night shifts - 7pm - 7am
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