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IT Operations Specialist

4 weeks ago

London, Greater London, United Kingdom Swarovski Full time

About the Role

Swarovski seeks an IT Operations Specialist to join its team in the UKI cluster. This position will play a key role in implementing the Digital IT Strategy and organizational structures within the cluster, ensuring alignment with business requirements and KPIs.

The successful candidate will be responsible for collaborating with local leadership on IT requirements, managing daily operations of network and server infrastructure, and investigating technical failures to identify contingency planning options.

Key responsibilities include:

  • Implementing Digital IT Strategy and organizational structures within the UKI cluster
  • Aligning IT infrastructure with current and future business requirements and KPIs
  • Collaborating with local leadership on IT requirements
  • Managing daily operations of network and server infrastructure
  • Investigating technical failures and identifying contingency planning options
  • Acting as main point of contact for all existing suppliers
  • Managing Stores' CCTV installation and contracts

About You

We are looking for an experienced IT professional with a minimum of 3 years' experience in infrastructure technology, preferably within the retail industry. The ideal candidate will have excellent command of Microsoft platforms, excellent planning and organizing skills, and excellent English proficiency.

Required qualifications and skills include:

  • Minimum 3 years' experience in infrastructure technology, ideally within retail
  • Excellent command of Microsoft platform
  • Excellent planning and organising skills
  • Excellent English proficiency

What We Offer

This is a competitive role with a salary range of £50,000 - £65,000, depending on experience. Benefits include:

  • Competitive bonus scheme (non-contractual)
  • 33 days annual leave (inclusive of Bank Holidays)
  • 60% staff discount to RRP £3,500 per annum
  • Learning and development opportunities

Company Overview

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

The company has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries, employing more than 18,000 people. As a responsible corporate citizen, Swarovski champions diversity, inclusion and self-expression, and supports charitable organizations bringing positive environmental and social impact.