Spa Therapist
6 hours ago
The Role
We are seeking a skilled Spa Therapist to provide exceptional treatments to our guests, ensuring a memorable experience. As a key member of our team, you will be responsible for delivering a range of facials, manicures, pedicures, and body treatments, with a focus on providing outstanding customer service.
Our team of 25 therapists are dedicated to providing the highest level of care, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Nicola. We offer excellent facilities, training, and development opportunities to help you grow and succeed in your career.
As a Spa Therapist, you will:
- Offer a full range of technical facial and body treatments during your shift
- Meet and greet clients on arrival
- Complete client consultation cards/information
- Take clients through the customer journey
- Explain treatments to be performed
- Ensure treatments are offered to clients' requirements
- Discuss retail products and beauty regimes to enhance guests' experiences
- Liaise with Spa Receptionists to ensure correct billing
Requirements
We require:
- Shifts include; 9.45am 6.15pm, 10.45am 7.15pm, 11.45am 8.15pm
- 40 hours over 5 days
- NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
- Completion of a trade test with the Spa Manager prior to recruitment
SALARY & BENEFITS
We offer:
- £24, + £2, bonus (£26, OTE)
- Attendance bonus, 10% retail commission, retail bonus
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Free uniform
You will also benefit from a range of company benefits, including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary, including your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service-related holiday.
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