Customer Service Team Member

2 weeks ago


Croydon, Greater London, United Kingdom Randstad Delivery (GBS) Full time

Customer Service Team Member

We are seeking a highly motivated and customer-focused professional to join our accounting function.

About the Role:
  • Work within a successful department, responding to customer queries via phone and resolving billing and general account queries.
  • Respond to customer inquiries regarding payments, investigate and resolve issues, update internal systems, and perform data entry.
Responsibilities:
  • Prioritize tasks as needed and manage high volumes of calls, producing correspondence to customers when required.
  • Achieve excellent customer satisfaction through effective communication and problem-solving skills.
What We Offer:
  • A leading company with excellent benefits and opportunities for career progression and development.
  • Full training provided and an excellent working environment with agile/hybrid working once fully trained.
  • A competitive salary of up to £25,600 per annum, plus extensive benefits and 33 days' holiday leave.


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