Software Solutions Specialist

3 days ago


Bristol, Bristol, United Kingdom Amdaris Full time
About Amdaris

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has enabled us to achieve significant growth, with a 60% increase in 2021 and a remarkable 94% surge in 2022. By joining forces with Insight, a Fortune 500 company, in 2023, we have solidified our standing in the market.

Role Overview

This is an exciting opportunity to join our incredible team as a Software Solutions Specialist. We are seeking a highly skilled individual to play a key role in our client-facing success.

Key Responsibilities
  • Gaining a deep understanding of the client's business and industry goals, challenges, and objectives.
  • Ensuring our services align perfectly with the client's technology roadmap and ambitions.
  • Becoming knowledgeable about our capabilities, services, and those of Insight.
  • Maintaining accurate records of our CRM and opportunity pipeline.
  • Taking ownership of client commercials and negotiating contract renewals.
  • Attending and hosting clients at events.
  • Preparing and conducting QBRs (Quarterly Business Reviews).
  • Demonstrating measurable ROI for clients.
  • Collaborating closely with Resource Management and Delivery Leadership.
Requirements
  • A minimum of 3 years of experience in customer success, account management, or a related client-facing role within the tech industry.
  • A proven track record of account planning and management.
  • An understanding of Agile delivery methodologies.
  • Strong numeracy skills.
  • Experience managing multiple projects simultaneously.


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