Customer Engagement Specialist
3 days ago
Fawkes & Reece (North) is seeking a Customer Engagement Specialist to join their team in Greater Manchester, Bolton, Oldham, and Rochdale. This role involves working on kitchen and bathroom schemes, providing consultation and support to residents prior to, during, and after works to their homes.
Key Responsibilities:- To manage resident consultations and ensure consistently high levels of customer satisfaction.
- To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community.
- To provide an efficient, courteous, and professional service to all telephone callers.
- To manage resident complaints procedures as a point of escalation.
The ideal candidate will have a driving licence, own transport, and previous experience or a similar job role. In return, they can expect a competitive salary of £13 PAYE or £16 per hour umbrella, Monday to Friday working week from 8 am to 4:30 pm.
Benefits:This role offers a unique opportunity for personal and professional growth in a dynamic environment. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply.
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Digital Marketing Specialist
3 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Digital Marketing Specialist - Customer EngagementAbout the Role:We are seeking a skilled Digital Marketing Specialist to join our team and support the delivery of our customer engagement strategy for Dental Insurance, Cash Plan, and Well+ products.Key Responsibilities:Develop and implement a range of cross-channel marketing activities to support...
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Community Engagement Specialist
4 weeks ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeJob OverviewWe are seeking a skilled Community Engagement Specialist to join our team at Greater Manchester Mental Health. As a Community Engagement Specialist, you will play a key role in promoting a healthy, happy, visible form of recovery that feels accessible and achievable for all residents of Salford.Key Responsibilities:Support and promote recovery...
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Head of Customer Engagement and Retention
3 days ago
Salford, Salford, United Kingdom Mortgage Advice Bureau Full timeAbout the RoleWe are seeking a Strategic Planning Lead to champion innovation and improvements throughout the end-to-end customer experience. As the voice of the customer, you will lead our customer engagement and retention strategies, working across teams and departments to map how we grow relationships with existing customers.The ideal candidate will have...
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Women's Engagement Specialist
1 month ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeJob OverviewWe are seeking a highly motivated and experienced Recovery Coordinator to join our team at Greater Manchester Mental Health. The successful candidate will work closely with women and women's support agencies to identify and reduce barriers for women accessing drug and alcohol treatment.Main Duties of the JobAs a Recovery Coordinator, you will...
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Customer Service and Sales Specialist
3 days ago
Salford, Salford, United Kingdom Bupa Full timeJob Overview:As a Customer Service and Sales Specialist, you will play a vital role in providing exceptional service to our clients while driving sales growth. Your passion for delivering top-notch customer experiences combined with your skills in sales will make you an asset to our team.Key Responsibilities:You will be responsible for handling new business...
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Sustainability Engagement Specialist
1 week ago
Salford, Salford, United Kingdom University of Salford Full timeWe are seeking a highly motivated and passionate individual to join our Sustainability Team as Sustainability Engagement Officer. This is an exciting opportunity to contribute to the University's sustainability strategy and drive positive change in environmental sustainability.Key ResponsibilitiesCoordinate a comprehensive program of on-campus activities,...
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Community Engagement Specialist
4 weeks ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeAbout the RoleWe are seeking a skilled Community Engagement Worker to join our team at Greater Manchester Mental Health. As a Community Engagement Worker, you will play a vital role in promoting recovery options and wellbeing in Salford.Key ResponsibilitiesSupport and promote recovery from drug/alcohol use as achievableCo-ordinate plans with Salford peers to...
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Women's Engagement Specialist
4 weeks ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeJob OverviewWe are seeking a highly skilled and dedicated Women's Engagement Worker to join our team at Greater Manchester Mental Health. As a key member of our team, you will play a vital role in working with women and women's support agencies to identify and reduce barriers for women accessing drug and alcohol treatment.Main Duties of the JobAs a Women's...
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Community Engagement Specialist
2 weeks ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeJob OverviewWe are seeking a motivated and compassionate individual to join our team as a Community Engagement Worker. As a key member of our recovery network, you will play a vital role in promoting healthy and sustainable recovery options for individuals in Salford.Main ResponsibilitiesKey responsibilities include:Supporting the growth of our...
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Community Engagement Specialist
3 weeks ago
Salford, Salford, United Kingdom Greater Manchester Mental Health Full timeAbout the RoleWe are seeking a highly motivated and experienced Community Engagement Worker to join our team at Greater Manchester Mental Health. As a Community Engagement Worker, you will play a key role in promoting a healthy, happy, visible form of recovery that feels accessible and achievable for all residents of Salford.Key ResponsibilitiesSupport and...
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Marketing Specialist
4 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob Title: Marketing SpecialistJob Summary:We are seeking a skilled Marketing Specialist to join our team at Bupa. As a Marketing Specialist, you will play a key role in supporting the delivery of our customer engagement strategy for Dental Insurance, Cash Plan, and Well+ products.Key Responsibilities:Develop and execute cross-channel marketing campaigns to...
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Customer Service Specialist
1 month ago
Salford, Salford, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations in Salford, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Customer Service Specialist
7 days ago
Salford, Salford, United Kingdom Bupa Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist - Operations to join our team at Bupa, a leading health insurer and provider.As a key member of our support functions, you will play a vital part in delivering exceptional standards of customer service and patient care. Your primary responsibility will be to work closely with...
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Customer Service Resolution Specialist
3 weeks ago
Salford, Salford, United Kingdom Bupa Full timeJob DescriptionWe are seeking a highly skilled Customer Service Resolution Specialist to join our team. In this role, you will be responsible for investigating customer complaints and resolving issues in a fair and timely manner.Key ResponsibilitiesInvestigate customer complaints and gather evidence to support resolutionsCommunicate with customers to explain...
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Service Delivery Specialist
4 weeks ago
Salford, Salford, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Salford, we are seeking a Service Delivery Specialist to provide exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in...
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Sales and Customer Care Specialist
2 weeks ago
Salford, Salford, United Kingdom Bupa Full timeCompany Overview:Bupa is a leading health insurer and provider with a sole focus on delivering exceptional customer experiences.We're driven by a purpose to help people live longer, healthier, happier lives and make a better world.With no shareholders, our customers are at the heart of everything we do.Salary:The estimated annual salary for this role is...
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Operational Support Specialist
1 month ago
Salford, Salford, United Kingdom beBee Professionals Full time £25,000 - £35,000We're seeking an Operational Support Specialist to join our team at beBee Professionals in Salford. As a key member of our operational team, you'll be responsible for delivering exceptional customer service and contributing to our success.Key Responsibilities:Engage with customers, providing support and service.Participate in all aspects of the operational...
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Operational Transformation Specialist
2 weeks ago
Salford, Salford, United Kingdom Bupa Full timeOperational Transformation SpecialistAt Bupa, we're committed to making health happen for our customers. As an Operational Transformation Specialist, you'll play a key role in helping us achieve this goal.Here's how you'll contribute:Design, deliver, maintain, and support system and process changes that drive business transformation.Ensure Bupa's vision is...
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Head of Customer Experience
1 month ago
Salford, Salford, United Kingdom Mortgage Advice Bureau Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to lead our customer engagement and retention strategies. As the Head of Customer Experience, you will be responsible for championing innovation and improvements throughout the end-to-end customer experience.You will work closely with our teams and Heads of departments to map how we...
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Marketing and Communications Specialist
1 month ago
Salford, Salford, United Kingdom Marlowe Fire and Security Full timeMarketing and Communications SpecialistMarlowe Fire & Security is seeking a highly skilled Marketing and Communications Specialist to join our team. As a key member of our marketing department, you will be responsible for supporting the development and execution of marketing strategies that drive business growth and customer engagement.Key...