Therapeutic Interventions Lead

3 weeks ago

London, Greater London, United Kingdom Hestia Charity Full time

We are Hestia, a charity dedicated to making a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The role you will play:

The successful candidate will be part of a team of Therapists responsible for professional therapeutic practice and ensuring excellence in service user experience and outcomes, whilst contributing to areas of therapeutic quality and practice across the workforce. You will also be expected to undertake some direct therapeutic work.

Your responsibilities:

  • Provide leadership and ensure the effective delivery of psycho-social services sitting within the wider Therapeutic Services Team.
  • Support the Inquiry leads ensuring complex cases are managed effectively, and services are delivered in-line with Hestia's and commissioners'/funders targets.
  • Act as a point of contact for the paid freelance counsellors supporting Hestia's emotional wellbeing work. Inquiries quality assuring safe and effective contracted delivery. This can include recruitment, scheduling, financial management and acting as a SPOC.
  • Evidence the impact of therapeutic interventions via management reports demonstrating service performance, cost/benefit analysis and outcomes.
  • Work in partnership to create a robust assessment tool for social and emotional need.
  • Support service and business development activities, working alongside the Operational and Development Leads to drive continuous improvement based on inter/national good practice.
  • Effective working relationships with service users and other professionals is a crucial element of the role.
  • Work with senior management to develop and embed new ways of working with a focus on excellent therapeutic governance and quality service delivery.
  • Maintain case records, monitor and evaluate your work in line with Hestia's processes and protocols.
  • Undertake reviews with senior management and other professionals as appropriate.
  • Ensure effective liaison with other professionals.
  • Prepare reports for and attend reviews in educational, health or social care settings.
  • Work to Hestia's policies and procedures, specifically Health and Safety, Equality and Diversity, Safeguarding, Confidentiality and Data Protection.
  • Ensure safeguarding procedures are carried out in line with relevant legislation, Local Authority and NHS requirements.

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