Customer Service Experience Manager
20 hours ago
The Global Search Company is seeking an exceptional Customer Service Experience Manager to lead our client relationship efforts. This pivotal role involves driving customer satisfaction, resolving issues promptly, and maintaining a culture of excellence.
Key Responsibilities:
- Foster strong relationships with clients through proactive communication and issue resolution
- Analyze customer feedback to identify areas for improvement and implement targeted solutions
- Mentor and develop a high-performing team of customer service representatives
- Stay ahead of industry trends and best practices to inform strategic decisions
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Proven experience in customer-facing roles with a focus on service delivery and issue resolution
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication and interpersonal skills
- Able to analyze complex data and make informed decisions
Estimated Salary: $80,000 - $110,000 per annum, depending on location and experience.
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Customer Experience Operations Lead
18 hours ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...
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Senior Customer Experience Operations Analyst
5 hours ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeAt Akeneo, the Product Experience Company, we are seeking an exceptional Senior Customer Experience Operations Analyst to join our team. This is a pivotal role in enhancing the efficiency and effectiveness of our Customer Success and Professional Services teams.Job DescriptionWe are looking for a skilled professional with +3 years of experience in revenue...
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Expert ServiceNow Customer Experience Architect
4 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
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Dream Travel Experience Designer
4 weeks ago
London, Greater London, United Kingdom Intrepid Experience Full timeAt Intrepid Travel, we inspire and lead unforgettable travel experiences for the planet and its people. Our mission is to create adventures that benefit local communities and the environment.We are seeking a skilled Tailor Made Sales Consultant to join our team in the UK & EU region. In this role, you will use your expertise to design and sell unique,...
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Customer Experience Manager
3 hours ago
London, Greater London, United Kingdom AdMore Recruitment Full timeAbout the RoleWe are looking for a Customer Experience Manager to join our team at AdMore Recruitment. As a Customer Experience Manager, you will be responsible for leading a team of sales professionals and driving sales through delivering exceptional customer service.Your key responsibilities will include:Developing and implementing sales strategies to...
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Customer Experience Manager
4 days ago
London, Greater London, United Kingdom River Island Full timeJob Description: Customer Experience ManagerAt River Island, we are committed to delivering an exceptional customer experience in every store. We are seeking a Customer Experience Manager to join our team in Stratford, who will be responsible for ensuring that every customer leaves our store feeling valued and satisfied.The ideal candidate will have previous...
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Customer Experience Manager
6 days ago
London, Greater London, United Kingdom Pinnacle Recruitment Ltd Full timePinnacle Recruitment Ltd is seeking an experienced Customer Care Supervisor to join their team in Central London. The successful candidate will have a proven track record in managing customer care teams in high-end residential developments.Job Overview:The role of the Customer Care Supervisor will be to manage a small team and provide exceptional first-class...
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Customer Experience Manager
19 hours ago
London, Greater London, United Kingdom Sportlabs Technology Full timeAbout the RoleWe are seeking a seasoned Customer Experience Manager to oversee our customer service team, ensuring seamless interactions with clients. With a strong focus on process improvement and customer satisfaction, you will be responsible for managing the day-to-day activities of the team, working closely with country team leaders.Key responsibilities...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom Lookers Full timeJob Title: Customer Service ManagerEstimated Salary: £43,200 OTE (including £36,000 basic plus bonus)About UsBattersea Land Rover is part of the Lookers group, one of the UK's largest motor retail businesses. We're dedicated to providing an outstanding service experience to our customers and are committed to excellence in everything we do.Your Role:As a...
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Customer Experience Manager
1 month ago
London, Greater London, United Kingdom Vodafone Full timeLocation: Farnborough or BristolAbout the Role:We are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our service management community, you will be responsible for delivering world-class secure solutions to our enterprise clients.Responsibilities:Drive continuous service improvement and development to increase...
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Customer Experience Manager
3 days ago
London, Greater London, United Kingdom Absa Group Full timeAt Absa Group, we are seeking a highly skilled Customer Experience Manager to join our team. This exciting opportunity offers a challenging role with excellent compensation and benefits.The estimated salary for this position is R350,000 - R450,000 per annum, depending on experience and qualifications.In this role, you will be responsible for delivering...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeWe are seeking a highly experienced Customer Experience Manager to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver an outstanding customer experience.Main Responsibilities:Lead, motivate and empower the team to deliver best-in-class service, aligned with ITIL...
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Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom Smiggle Full timeCustomer Experience Manager Job SummaryAs a Customer Experience Manager at Smiggle, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers. This is an exciting opportunity to join a fun and vibrant team and contribute to the success of a leading brand.
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Customer Service Specialist
6 days ago
London, Greater London, United Kingdom 3R Truck Service Full timeJob DescriptionAs a Customer Service Specialist at 3R Truck Service, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include:Handling customer inquiries and resolving issues promptly and professionallyLiaising with internal departments to ensure seamless customer service deliveryMaintaining...
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Customer Experience Manager
3 days ago
London, Greater London, United Kingdom River Island Full timeJob OverviewRiver Island is seeking an experienced Customer Experience Manager to join our team in Stratford. As a Customer Experience Manager, you will be responsible for leading the store team to deliver exceptional customer service, driving sales growth, and maintaining visual excellence.The ideal candidate will have a strong background in retail...
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Customer Experience Manager
3 days ago
London, Greater London, United Kingdom Sainsbury's Supermarkets Ltd Full timeWe're ambitious for more leadership responsibility and looking for a talented Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd in North Cheam Store, Sutton.About the RoleThis is a well-balanced management role with clear accountability – you'll understand exactly what's expected of you and who to turn to for support. As a...
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Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom Tropicana Brands Group Full timeWe are passionate about nourishing and delighting our consumers at Tropicana Brands Group. We are seeking a Customer Collaboration Manager to facilitate the consistent delivery of 98.5% service on juice products to the UK's leading retailers.As a key member of our Supply Chain Team, you will play an important role in producing timely and accurate short-term...
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Customer Experience Manager
2 days ago
London, Greater London, United Kingdom International House London Full timeJob DescriptionWe are seeking a dedicated and organized Customer Experience Executive to ensure our customers have a positive and seamless experience with our services.Responsibilities:Respond to customer inquiries via phone, email, and face-to-face.Assist with complaints, transfers, and cancellations.Key Skills and Qualifications:Strong organisational and...
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Customer Experience Manager
1 month ago
London, Greater London, United Kingdom easyJet Full timeJob SummaryAs a Customer Service Manager with easyJet Holidays, you will be responsible for providing exceptional customer experiences.Key ResponsibilitiesLead a team of customer support specialists.Develop and implement customer service strategies.Collaborate with other departments to improve customer satisfaction.
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Customer Experience Manager
15 hours ago
London, Greater London, United Kingdom Funky Pigeon Full timeCareer Opportunities with Funky PigeonWe're seeking a talented Customer Experience Manager to join our team. As a Customer Experience Manager, you'll be responsible for delivering exceptional customer experiences through expertly crafted beverages and outstanding customer service.About the RoleThis is a fantastic opportunity to work in a dynamic environment...