Automotive Diagnostic Authoring Team Lead

2 days ago

Daventry, Northamptonshire, United Kingdom CAD-IT Ltd Full time
Job Title: Automotive Diagnostic Authoring Team Lead

Based in Daventry and/or Gaydon, with 3 days work-from-home, we are seeking a dynamic and engaging individual to join our friendly and collaborative team as an Automotive Diagnostic Authoring Team Lead.

About the Role:

We are looking for a skilled and experienced professional to lead our diagnostic technical authoring team. As a key member of our team, you will be responsible for developing and delivering technical information for a well-known automotive OEM.

Key Responsibilities:
  • Support all aspects of diagnostic technical authoring, testing, and solution development towards guided diagnostics.
  • Diagnose complex faults based on initial symptoms / Diagnostic Trouble Code's (DTC).
  • Interpret complex engineering information and deliver content in an easily understood and unambiguous way.
  • Determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostic system.
  • Manage and publish the content into the diagnostic software for intended use by dealer / technician.
  • Liaise with engineering stakeholders to gather information.
  • Lead and successfully deliver projects for the following teams:
    • Description and Operation (D&O)
    • Electrical Information
    • eLearning
  • Hands-on vehicle workshop experience is key – the role involves diagnosing initial symptoms related to Diagnostic Trouble Codes (DTC's) to provide guided solutions.
  • Visualise workshop diagnostic processes in a digital engineering environment; having a feel for realistic work parameters in automotive diagnosis is a must.
  • Experience using automotive diagnostic software.
  • Analytical skills and experience of troubleshooting to diagnose faults in a logical and concise manner.
  • Prior experience and working knowledge of hybrid, electric vehicles, and internal combustion engines.
  • Use of CAD and CAD visualisation tools are important; training on all Technical Authoring software will be provided if needed.
  • Organisational and project management skills; understanding and implementing how your work interacts with a vehicle programme's product development lifecycle.
  • Experience of leading or supervising a team.
  • Understanding team members' strengths and weaknesses to support growth and development.
  • Providing training and mentoring.
  • Attending appraisals and giving constructive feedback.
  • Providing direction and guidance to motivate good working practices.
  • An eye for detail and accuracy.
  • Good problem-solving and evaluation techniques.
  • The ability to multitask and balance frequently changing priorities is essential.
  • Excellent communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company.
  • Excellent computer skills including MS Office suite (Word, Excel, PowerPoint).
  • Degree or relevant/applicable experience.
  • Full Driving License.
What We Offer:

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing, and career progression are top of our list for our employees. Joining our dynamic, ambitious, and friendly team, you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

  • Private Medical Insurance
  • 25 days annual leave + bank holidays
  • Enhanced maternity pay
  • Subsidised eye tests
  • Companywide and team social events, plus more

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