Account Management Advisor
23 hours ago
We have an exciting opportunity for an Account Management Advisor to join our team in Rossendale, UK. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.
Key Responsibilities:
- Manage customer accounts, including processing orders and managing account details.
- Provide accurate product and service information, as well as resolve customer complaints and concerns.
- Collaborate with other departments to ensure seamless customer service.
- Maintain accurate records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer service or account management role.
- Excellent communication, problem-solving, and time management skills.
- Ability to work under pressure while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits include a competitive salary range of £25,000 - £30,000 per year, pension scheme, and ongoing training opportunities.
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