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Customer Experience Associate
2 months ago
Smart 10 Ltd is seeking a highly organized and efficient Customer Experience Assistant to provide exceptional support to our clients.
Key Responsibilities:- Greet and assist visitors with a professional demeanor, ensuring a positive first impression.
- Answer and direct incoming calls efficiently, providing information or redirecting inquiries as appropriate.
- Handle and distribute mail and packages promptly, ensuring accurate delivery to the intended recipients.
- Maintain breakout areas and coffee machines, ensuring cleanliness and availability of supplies for a comfortable environment.
- Manage email queries and correspondence, responding promptly and effectively to support internal and external communication.
- A confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public image.
- Pro-active and great IT skills with experience of using a range of technology.
- Conscientious and efficient with an eye for detail and pride in their work.
- Great as part of a team as well as working on their own when the need arises.
- Flexible and willing to do what it takes to make the centre a success.
- 25 days' holiday plus Bank Holidays.
- Flexible benefits package comprising.
