Customer Service Representative

1 month ago


Hoddesdon, Hertfordshire, United Kingdom Asda Stores Ltd Full time

About the Role

We are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work across multiple departments to ensure the smooth operation of the store, including serving customers at the checkouts, picking for online orders, and replenishing products on the shelves.
  • Collaborate with colleagues to maximize sales and deliver a great online shopping experience.
  • Develop a strong understanding of our products and services, enabling you to provide informed advice and recommendations to customers.

About You

We are looking for someone who is naturally friendly, enthusiastic, and eager to learn. You will have a strong desire to deliver excellent customer service and work collaboratively as part of a team. If you are passionate about providing a great shopping experience and have a positive attitude, we would love to hear from you.

What We Offer

In addition to a competitive salary, you will receive a range of benefits, including 10% off your Asda shopping, incentive schemes, a pension scheme, and discounts across a range of services and activities.



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