Operations Excellence Manager

4 weeks ago


Daventry, Northamptonshire, United Kingdom WALLACE HIND SELECTION LIMITED Full time

Are you a results-driven operations expert looking for a challenging role that leverages your skills and experience? Do you thrive in fast-paced environments and enjoy solving complex problems? We're seeking a talented individual to join our team as a Service Manager, where you'll play a critical role in driving business growth and delivering exceptional customer experiences.

About the Role:
  • You will develop and implement our after-sales strategy, working closely with cross-functional teams to identify areas for improvement and implement changes that drive business growth and efficiency
  • You will lead the management and maintenance of our service systems and processes, ensuring high levels of efficiency and effectiveness
  • You will collaborate with colleagues to resolve customer issues and deliver excellent customer service

The ideal candidate will have strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a team environment. We offer a competitive salary package, including £45,000 - £50,000 per annum, plus benefits such as 20 days annual leave and opportunities for professional development and growth.



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