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Care Coordinator

2 months ago


Telford, Telford and Wrekin, United Kingdom Sanctuary Group Full time
Job Title: Waking Night Concierge

About the Role:

We are seeking a highly skilled and compassionate Waking Night Concierge to join our team at Sanctuary Supported Living. As a Waking Night Concierge, you will be responsible for providing exceptional support and care to our customers, ensuring their safety and well-being throughout the night.

Key Responsibilities:

  • Provide a first point of contact for customers, responding to their queries and concerns in a timely and professional manner.
  • Develop strong relationships with customers, helping them to develop life skills and independence.
  • Handle emergency and challenging situations with confidence and poise.
  • Ensure an excellent service is provided to our customers, meeting their individual needs and preferences.
  • Provide personal care to customers, including assistance with daily living tasks.
  • Conduct regular fire safety checks and ensure the security of the service is maintained.
  • Write and update customer notes, maintaining accurate records of their care and support.

Requirements:

  • Experience of working with vulnerable adults, preferably in a care or support setting.
  • Previous experience of working under challenging circumstances, with a calm and composed demeanor.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to use IT systems confidently, with a basic understanding of software applications.

What We Offer:

  • A competitive hourly rate of £11.61.
  • A 20-hour per week contract, providing a good work-life balance.
  • A comprehensive training program, supporting your professional development and career growth.
  • A range of benefits, including at least 25 days paid holiday, a pension scheme, and access to online discounts and rewards.

About Us:

Sanctuary Supported Living is a national organization, dedicated to providing high-quality care and support services to individuals across England. We are committed to making a positive impact on people's lives, and we believe that our employees are the key to achieving this goal.

How to Apply:

If you are a motivated and compassionate individual, with a passion for delivering exceptional care and support, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact information].