Paralegal Professional

1 week ago

Lincoln, Lincolnshire, United Kingdom PIB Group Full time
About the Role

We are seeking a skilled Paralegal to join our team at PIB Group. As a Paralegal in our firm, you will benefit from a 3-month training program covering all the technical skills and knowledge you need. You will have dedicated training and support on our case management and telephony systems, along with in-depth training in Landlord & Tenant Law.

Key Responsibilities

As a Paralegal in our firm, you will be responsible for your own portfolio of clients ensuring they receive a market leading service with the customer at the heart of everything you do. You will be helping Landlords and their Letting Agents obtain possession of their rental properties and recover any money outstanding from their tenants. In addition to speaking regularly with your clients, during a typical day you will:
  • Draft and serve possession notice on tenants renting in England and Wales.
  • Draft claim forms and particular of claim for possession and debt matter, sending them to the court for issue.
  • Prepare bundles for court hearings, liaising with your client and the agent attending court to ensure they have everything they need.
  • Support the Senior Paralegals with the handling of defended litigation, by liaising with clients and taking instructions.
  • Review files and provide supervised advice to our insurer clients and their policy holders as to the prospects of success in a case, or the risks associated with it.
  • Manage inbound post on your clients matters, ensuring all directions of the court and legislative timescales are met.
  • Adhere to all policies, standard operating procedures, regulatory and business service level agreements and undertake any other reasonable requests.

About You

We are looking for someone who is an excellent communicator, mostly on the telephone but in writing too. Customer service is what sets us apart and experience delivering a market-leading service is a must have. You will be proficient in Microsoft Word and Outlook. Experience with Adobe Pro is advantageous. Attention to detail is a must, as you will be drafting and reviewing large amounts of information and documents. Being organised is also important, as you will need to be able to speak with clients and progress their cases promptly. Having previous experience of working in a regulated environment is advantageous but not essential, we value customer service experience from all backgrounds. Any existing qualifications in law, specifically around civil litigation, landlord & tenant law or debt recover will give you a head start.

What We Offer

As well as a competitive salary, we offer a range of benefits including a competitive holiday allowance, death in service benefit, company pension scheme, enhanced maternity and paternity leave packages, flexible benefits package, and a comprehensive learning & development framework. We also offer a wide range of discounts and a Volunteering Day to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more. We are committed to improving our environmental impact in a responsible way and have many measures in place to help reduce our carbon footprint.

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