IT Systems Specialist
8 hours ago
Job Description:
We're looking for an experienced IT Systems Specialist to join our team in Liverpool or Manchester. As an AV Infrastructure Engineer, you'll work closely with our Service Delivery Manager to maintain and develop IT systems across the UK and internationally.
Your Key Responsibilities:
- Collaborate with the Service Delivery Manager to develop and implement IT systems.
- Provide technical guidance to Project Managers to ensure successful project delivery.
- Act as a point of escalation for Infrastructure Analysts, resolving complex issues and improving overall system performance.
- Embrace changes aligned with the IT Project Roadmap, ensuring seamless integration into existing systems.
- Support IT policies, including service delivery, hardware, and software procurement, to ensure effective operation.
- Work collaboratively with all IT teams to execute the IT vision and strategy, driving business growth and success.
- Contribute to knowledge transfer, streamlining repetitive tasks and improving the overall efficiency of the IT Service Desk.
- Maintain accurate records of systems design and configuration documentation, test plans, and recovery methods, ensuring transparency and accountability.
- Stay up-to-date on the latest infrastructure and security trends, applying this knowledge to enhance IT service delivery and drive business innovation.
Requirements:
- Proven experience in VMware management and maintenance.
- Strong understanding of Microsoft Azure, including Entra and application configuration.
- Knowledge of Microsoft Server technologies (2016, 2019, 2022) and associated services.
- Solid networking knowledge (troubleshooting, routing); basic switch configuration desirable.
- Experience with Disaster Recovery and High Availability technologies.
- Proficiency in Microsoft Active Directory, DNS, DHCP, replication technologies, and Windows file services.
- Strong understanding of monitoring tools (e.g., SolarWinds, SNMP) for service monitoring.
- Understanding of telephony systems, including SIP trunking and routing.
- Analytical skills with a focus on troubleshooting and time/task management.
Desirable Skills:
- Certifications: ITIL v3 Foundation, Microsoft Certified AZ-900/104/700
- Knowledge in Office 365, Multi-Factor Authentication, iManage10, Mimecast, FortiGate firewalls, Remote Desktop Services.
- Understanding of data centre technologies and an interest in Cyber/Information security.
Salary: £60,000 - £70,000 per annum.
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