Data Analyst for Customer Growth
4 weeks ago
Company Overview:
We are the nation's largest online pharmacy and a market leader with 25 years of experience, helping millions of customers. Our commitment to delivering exceptional patient care and service has made us a trusted name in the industry.
Salary:
The annual salary for this role is estimated at £32,500, depending on experience.
Job Description:
We are seeking a highly motivated Data Analyst to join our Customer Growth team. In this role, you will be instrumental in delivering a Single Customer View (SCV) to the business, enabling deep customer insights and fostering data-driven decision-making.
- Key Responsibilities:
- Build and maintain a robust and scalable Single Customer View (SCV), integrating data from multiple sources (CRM, transactions, digital engagement, etc.) while ensuring data quality, consistency, and accuracy across all customer records.
- Partner with marketing, product, and business intelligence teams to ensure alignment on customer growth objectives and communicate findings to non-technical stakeholders in a clear and compelling way.
- Ensure data integrity, accuracy, and consistency by implementing best practices in data governance.
- Stay updated on the latest trends in data analytics, eCommerce, and the pharmacy industry to identify opportunities for process improvement and innovation.
Required Skills and Qualifications:
- Bachelor's or master's degree in a related field.
- Expertise in Google Analytics, BigQuery, Tableau, SQL, and other data visualization and reporting tools.
- IT literate with a working knowledge of the MS Office suite, especially intermediate Excel skills.
Benefits:
- Competitive salary ranging from £30,000 to £40,000 per annum, depending on experience.
- Extensive benefits including occupational sick pay, enhanced maternity and paternity pay, a contributory pension, discounts on insurance, and access to our employee assistance program.
- Enjoy hybrid working after completing training, social events throughout the year, and a commitment to ongoing professional development with 25 days of annual leave, increasing with service.
Others:
We offer a supportive and dynamic work environment that encourages collaboration and continuous learning. If you are passionate about data analysis and customer growth, we encourage you to apply for this exciting opportunity.
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