Hospitality Team Lead

3 weeks ago


Birmingham, Birmingham, United Kingdom WGC Ltd. Full time
Job Title: Hospitality Team Lead

About WGC Ltd.: We are a leading provider of outsourced hotel services, committed to delivering exceptional guest experiences and supporting our employees' career growth.

Salary: Up to £10,000 per year, dependent on performance and experience.

Key Responsibilities:
  • Drive productivity and efficiency improvements in room cleaning operations.
  • Analyse guest data to inform resource planning decisions.
  • Foster strong relationships with hotel teams, General Managers, and suppliers.
  • Enhance Guest Satisfaction through effective team leadership.
  • Ensure adherence to Health and Safety policies.
  • Recruit, train, and develop team members to meet financial targets.
  • Manage expenditure and payroll to achieve financial objectives.
  • Engage in ongoing training and development to stay current with industry best practices.

Benefits: Enjoy a competitive salary, life insurance, wellbeing support, and opportunities for career advancement.
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