Key Holder

4 weeks ago

Ellesmere Port, Cheshire, United Kingdom Estée Lauder Companies Full time
Join the Estée Lauder Companies Team as a Key Holder

About the Role:

We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will be responsible for providing exceptional customer service, leading by example, and carrying out essential start and end of day cash reconciliation. You will also be responsible for opening and closing the store on a rota basis.

Key Responsibilities:

  • Provide inspirational, authentic, and personalized customer service
  • Lead by example and use outstanding coaching and mentoring skills to support team members
  • Carry out essential start and end of day cash reconciliation
  • Open and close the store on a rota basis

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us:

Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and we are looking for talented individuals who share our values.

Requirements:

  • Previous retail operations experience, including cash reconciliation and opening and closing the store
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets
  • A passion and energy to provide inspirational, authentic, and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

Location:

Cheshire Oaks, UK

Job Type:

Full-time

Shift:

1st (Day) Shift

Job Number:

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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