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Hospitality Operations Manager
2 months ago
We are seeking a highly skilled and experienced Hospitality Supervisor to join our team at Holroyd Howe. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our catering services meet the highest standards.
Key Responsibilities:- Manage and coordinate hospitality services across multiple locations, ensuring seamless delivery of services to our clients.
- Drive performance and efficiency through effective management of labor, costs, and KPIs.
- Ensure compliance with company policies, site rules, and statutory regulations, including health and safety, hygiene, and licensing laws.
- Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
- Lead and motivate a team of hospitality staff, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
- Proven experience in a similar role, with a strong track record of delivering exceptional customer service and driving business growth.
- Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Strong communication and interpersonal skills, with the ability to build relationships with clients, colleagues, and stakeholders.
- Financial acumen and ability to interpret and utilize financial data to inform business decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Access to training and development programs.
- A chance to work with a leading provider of catering services to schools and other organizations.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that all successful applicants will be required to undergo an Enhanced DBS check and provide references.
